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for the people who thought fertility care wasn't for them

Spring Fertility saw a gap. Not in care, but in access to understanding. Many people arrive at fertility care with almost no context. They’ve heard the acronym IVF. They’ve maybe Googled late at night. Beyond that, the path forward is murky.

We were brought in to help shape Open Fertility into an accessible entry point into care. Welcoming, clear, and human from the very first interaction. Sure, we made things look nice. But we were more focused on making something complex make sense to a first time audience.

Since launch, we’ve helped the brand expand into new locations, fill physician schedules, uncover entirely new patient audiences, and make complex fertility conversations easier to start…often before a patient ever sets foot in a clinic.

Most fertility brands meet people mid-journey. This is for folks starting at zero.
 
1 in 0
FertilityIQ + RMA Survey
Only 1/4 people can correctly answer basic fertility knowledge questions
~ 0 days
From strategy to live site and accepting patients in under 3 months

If it's for them, make sure they know that

The approach

Turn complex decisions into understandable choices

Fertility marketing isn’t often directed at the every-person. It usually assumes a certain level of knowledge that most people simply don’t have, and leaves anyone else feeling overwhelmed, embarrassed, or unsure where to start. Our role was to close that gap. We worked across strategy, messaging, and creative to make sure people understand what they’re looking at, what their options are, and what to do next  without needing a glossary or a two-hour consult to get there.

For many patients, “fertility” is an old-fashioned word, not a topic they’ve been taught to navigate. There’s no baseline education, shared language, and often even a starting point. The most important job of the brand is simply helping people understand where they stand. We built education directly into the brand, across every channel. The goal is never to overwhelm with information, but rather to explain fertility challenges, treatment pathways and realistic options in clear, human language. 

At the same time, we developed the full ecosystem needed to support that clarity in the real world: website, patient education tools, campaigns, social, email, pitch materials, events, print, and partnerships. We also created pricing frameworks and data visualizations that make the financial side of care understandable at a glance — turning what’s usually a stopping point into a decision people can actually evaluate.

 

“SUCH AN EPIC EXPERIENCE. THE SITE IS GORGEOUS. THE BRAND NOW LOOKS AND FEELS AS GOOD AS WE KNOW OUR PRODUCT IS. WE TAKE FOR GRANTED NONE OF THE HARD WORK, LOVE, AND MASTERY OF CRAFT AND CARE IT TOOK TO GET US THIS FAR. HEARTFELT THANK YOU TO MALI.”

JUDY CHAN | FORMER VP MARKETING, BLUEDOT
how?
Sales enablement for us means making sure your sales team has the clarity and tools to connect with customers and close deals. Often, companies have great products or services that are complex or technical – our specialty is translating all that information into relatable, persuasive materials that ease prospect understanding and help your team sell. We work closely with you (and your sales folks) to understand your sales process and the common questions or hurdles that come up during pitches. Then we create tailored content and assets to address those needs. It could be a killer pitch deck, a one-pager that distills your value prop, an FAQ sheet to tackle common objections, or even a sales playbook that gives reps a consistent story to tell. Essentially, we bridge the gap between your marketing messages and the real-world conversations your sales team is having. The result: a sales team that’s empowered with clear, compelling collateral instead of drowning in complexity.
We design and polish pretty much any material a sales team might use. For example:

  • Sales collateral design – polished, on-brand brochures, one-pagers, product data sheets, case study write-ups, whitepapers, etc., that communicate your value clearly and attractively.

  • Pitch decks and presentations – we build persuasive slide decks for sales pitches or investor meetings, combining compelling copy with eye-catching visuals so your story lands with impact.

  • Interactive sales tools – need a sales microsite, an ROI calculator, or an interactive PDF? We can design (and even develop) tools that give your reps an edge during the sales process.

  • Templates and guides – we create templates for things like proposals, quotes, or follow-up emails, so your team can quickly personalize and send while staying on-message. We also craft internal playbooks or cheat sheets that boil down complex product info into easy talking points for reps.

  • Trade show & event assets – if your sales efforts involve conferences or events, we design booth graphics, banners, handouts, and demo signage that draw in prospects and tell your story at a glance.

In essence, if it’s a material that helps your team sell better, it likely falls under sales enablement and we can help with it. We combine strong design, clear writing, and an understanding of your audience to make each asset as effective as possible.

In our experience, the right sales materials can make a night-and-day difference. It comes down to communication and confidence. When your sales team has clear, well-designed content, they can convey your value to customers faster and more convincingly. Prospects aren’t left scratching their heads or wading through technical jargon – they get what you’re offering, which makes them more likely to move forward.

Visually, professional design lends credibility. A sleek sales deck or brochure signals to a customer that you’re a polished, trustworthy organization. Conversely, a sloppy or text-dense document can lose their interest or raise doubts. Good content also ensures consistency: every rep is telling the same compelling story, rather than each inventing their own version. That consistency builds trust and reinforces your brand.

Additionally, having great collateral saves your salespeople time and stress. They’re not scrambling to create slides from scratch or piecing together info from ten sources – it’s all prepared, on-message, and ready to go. This frees them to focus on the relationship and really listen to the client. In short, better design and content make your team more efficient, more confident, and ultimately more effective at closing deals.

Show up before they know how to ask

Not everyone is actively searching for fertility care, but a lot of people are quietly thinking about it. The brand is designed to meet them before the Google search, before the consult, before they even know what question to ask. Sometimes that means showing up in the real world. 

Experimental and guerrilla-style marketing also play a role. Wild postings, large-format placements, and bold, direct messaging create moments of recognition. Not ads people scroll past, but considerations that make someone pause and realize this might be for them.

 

In-clinic materials, events, internal tools, social content, and ongoing campaigns are all built to meet people earlier and move them forward faster. As the brand grows, our work continues to evolve alongside it, supporting new markets, audiences, and the real questions people are asking as they come into this space.

When the message is clear, human, and truly accessible, people don’t hesitate. They walk through the open door.
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